Welcome to The Zone

We offer a wide range of information, advice, counselling and support services to young people.


Covid-19 Update 

As an agency our priority is keeping our service users, volunteers and staff safe whilst continuing to deliver our services as best we can.  

In line with the current UK Government guidance in response to Covid-19, we have closed our building until further notice.

Although our building is closed all of our services are still running remotely, with a few changes to the way in which they are run.

You can still contact us for help and information.


We are continuing to provide support via our contact us page, by emailing enquiries@thezoneplymouth.co.uk and by phone.

Please call the following numbers for help with:

Accommodation (ZAP): 07792064528

General support: 07867358187

Insight: 01752 265775 or 07867358181

Icebreak: 07817249959

Sexual Health: 07867358187

Victim of Crime Counselling: 07867358184

Please #StayHomeSaveLives


You can also get help and support from these organisations:



24 hour helpline: 0800 1111



Online chat: Weekdays  9am—10pm & Weekends 6pm—10pm



Infoline: 0300 123 3393 (9am—6pm Monday to Friday)




Aged 18 and under: 0800 1111

Worried about a child: 0808 800 5000



Call: 116 123— 24 hours a day

Email: jo@samaritans.org



Text  85258—24/7 for help from a Crisis volunteer


Coronavirus Advice

As an agency we want to ensure the safety and well-being of our visitors, volunteers and staff. Please click on latest news to read the latest guidance on how to avoid catching or spreading germs...

Is there something you would like to find help with?

Our self help sections provide information for young people, parents and carers and professionals. It includes details about where you can go to get help and support…

Tell us what you think – we’d love to hear from you!

If you’ve visited us or used one of our services please let us know about your experience, especially if you think there is something we can do to improve…