About Us

We are a charity which provides free and confidential information and support to young people. On average we support over 5500 different young people each year through our different projects; since we were founded in 1990 we estimate that we have supported over 130,000 young people.

Our drop in service, available 6 days a week, supported by a dedicated team of volunteers, offers young people emotional support and information around housing, sexual health and mental health and the options available to them. We can also offer information about, and make referrals to, specialist services, both within The Zone and elsewhere.

Our specialist services include our two mental health teams; Icebreak, an early intervention service for young people who are experiencing severe emotional distress and Insight, an early intervention service for young people who are experiencing early psychosis.

Our housing support team, ZAP (Zone Accommodation Project), provides support to young people who homeless or are at risk of becoming homeless by offering mediation, early intervention and floating support.

Our Wis£r Wonga project, funded by the Big Lottery, is helping to improve financial confidence in young tenants and residents who are aged 16-24 years.

Our Victim Care project provides practical support and counselling to young people who have been the victim of crime.

We also offer group work, often based at Lopwell Barn our recently converted residential activity centre, which aims to build the confidence and skills of young people by using outdoor activities such as bush craft and coracle building.